Privacy Policy
RentBee (“we”, “us”) helps people discover rental listings and contact hosts via Call or WhatsApp. This policy explains what we collect and how we use it for the Mirpur soft-launch and related apps at rentbee.space and rentbee.store.
1. Who we are
Contact: support@rentbee.app · Customer care (daily listings): +880 1724-448741.
2. Information we collect
- Account: phone number and password (phone + password sign-in; SMS OTP is not the current auth method).
- Profile: display name and role-related fields needed to browse or list properties.
- Listings: property details, photos, location, and contact details you provide when listing or claiming.
- Engagement: saved listings, Call/WhatsApp contact events, and feed/browse session analytics used to improve discovery.
- Device/tech: basic logs required to run the service (for example IP used for abuse rate limits on auth).
3. How we use information
- Provide rental discovery (browse, save, Call, WhatsApp).
- Authenticate accounts and protect against abuse.
- Support host listing, claim, and staff moderation.
- Route daily-listing guest contact to RentBee care (not the lister’s personal number).
- Operate and improve the product; we do not sell your personal data.
4. Where data is stored
Customer app data is stored on Supabase (authentication and catalog). Staff/admin operations use Firebase. Service credentials are kept server-side and are not embedded in the public app for privileged access.
5. Sharing
When you Call or WhatsApp a host (monthly listings), your communication happens outside RentBee through your phone or WhatsApp. We may share data with infrastructure providers that process it on our behalf, or when required by law. Staff moderators may access listings and related account data needed for operations.
6. Payments
In-app Instant Book / payment processing is not part of the current soft-launch discovery experience. If payments are enabled later, this policy will be updated.
7. Retention & security
We retain account and listing data while your account is active and as needed for operations, legal, or safety reasons. We use managed authentication providers for password storage and apply access controls (including database policies) to limit who can read or change data.
8. Your choices
You may request account or data corrections by contacting support@rentbee.app. You can stop using the service and ask us to deactivate your account subject to legal and operational limits (for example active listings).
9. Children
RentBee is intended for adults seeking or offering rentals. It is not directed at children under 13.
10. Changes
We may update this policy. The “Last updated” date will change when we do. Continued use after updates means you accept the revised policy.